Famescore Private Limited
This is an electronic contract in terms of the Information Technology Act, 2000 and rules thereunder, as applicable. This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, Privacy Policy, and Terms for access or usage of the Website.
This Platform (defined below) including www.FAMESCORE.in is managed and operated by Famescore Private Limited (formerly known as FinAGG Technologies Private Limited), a company incorporated under the Companies Act, 2013 having corporate identification number U72900DL2019PTC354576 (Famescore) and having its registered office at C 193, First Floor, Anand Vihar, NA, East Delhi - 110092. Famescore also has branch offices at Noida and Chennai, etc.
“We”, “our,” and “us” refer to Famescore. “You” and “your” refer to the User and/or his/her/its Authorized Representative (defined below), as applicable.
The Famescore Services are made available solely for business entities based in India. By accessing the Website or using the Famescore Services (defined below), the User agrees that the User and the Authorized Representative have read and understood, and agree to be bound by these Terms of Service (Terms), and any applicable Third Party Terms (defined below). It is important to read the entire Agreement carefully as some of the provisions affect your legal rights and obligations.
You may not use the Famescore Services if you do not accept the terms of this Agreement. If you do not agree to be bound by these Terms and the Privacy Policy, you should not use the Website. It is strongly recommended for you to return to this page periodically and review the most current version of the Terms in force. Famescore reserves the right at any time, at its sole discretion, to change or otherwise modify the Terms without prior notice, and your continued access or use of this Website signifies your assent/ratification of the updated or modified Terms. If you object to these Terms or any subsequent modifications to these Terms in any way, your only recourse is to immediately terminate use of the Website. We may require you to agree to additional terms (if any) between you and Famescore in connection with specific services that you may avail from us from time to time.
Account shall mean the account created by the User on the Website after successful completion of registration.
Agreement shall have the meaning as assigned to such term in the foregoing paragraph.
Authorised Representative shall mean the employee or authorised representative of the User who is specifically authorized to register on the Website on behalf of the User to assist the User to avail the Services.
Content shall have its meaning as provided under clause ..
FAMESCORE Services shall mean the service of providing the Website and the Platform which shall include the following: (i) supply chain platform, (ii) insurance service platform, and such other services provided from time to time and in relation to the same connect with various Third Party Service Providers to the User.
Insurance Service shall mean shop insurance, credit life insurance & mediclaim offered by Third Party Service Providers to Users through the Platform, by way of which the Users can indemnify themselves against financial losses while availing Third Party Services on the Platform.
Mobile Application shall mean the mobile application belonging to FAMESCORE which is developed and designed to run on various mobile operating systems, for providing the FAMESCORE Services through the Platform.
Organisation shall mean a sole proprietorship firm, partnership firm, a company registered under the Companies Act, 2013 or erstwhile Companies Act, 1956, or an LLP registered under Limited Liability Partnership Act, 2008 based in India.
Partner shall mean third party partners of FAMESCORE from whom FAMESCORE may obtain certain services in relation to the Website including but not limited to the verification companies, information repositories etc. to provide the FAMESCORE Services.
Platform shall mean digital platform having the tradename and brand name ‘FAMESCORE’, as operated and maintained by FAMESCORE, the front-end version of which is accessible through the Website.
Privacy Policy shall mean the FAMESCORE privacy policy as provided at https://www.famescore.in/privacy.php.
Party in relation to FAMESCORE, its representatives, agents, and any of their respective officers, directors, equity holders, employees, parent entities, subsidiaries, affiliated entities, representatives, agents and licensors.
Supply Chain Platform shall mean online and/or offline electronic FAMESCORE Supply Chain Platform provided by FAMESCORE for enabling business for Users via multiple modes and not limited to order/invoice data management, limit/assessment etc., which includes any future modifications or changes to the same.
Third Party Service Offerings shall mean the Insurance Services, provided by Third Party Service Providers to Users on the Website.
Third Party Service Providers shall mean service providers including insurance providers who are on-boarded on the Platform and from whom the Users can avail the Third Party Service Offerings.
Third Party Terms shall mean the additional terms and conditions that the User may have to agree separately with the Third Party Service Providers to avail any Third Party Service Offerings.
User shall mean any Authorized Representative/Organisation (as the case may be) registered on the Website being a business entity in India for using the FAMESCORE Services to avail any commerce offering or Third Party Service Offerings and shall include master anchors, anchors, and dealers under the SCF Services.
User Consent shall mean prior consent procured from the User (by means of a click-wrap contract in the form as applicable) in relation to access to information by FAMESCORE on behalf of the User from a Partner.
User Data shall mean any data submitted by User or the Authorized Representative on behalf of the User, to or in relation to the FAMESCORE Services or Third Party Service Offerings, including Personal Information.
User Verification shall mean the process followed by FAMESCORE to ensure eligibility of the User to avail any Third Party Service Offerings.
Website shall mean the domain i.e. www.FAMESCORE.in and/or the Mobile Application.
FAMESCORE and the User shall, as the context so requires, be individually referred to as a “Party” and collectively as the “Parties”.
a) The Website is currently freely accessible; however, prior to availing any of the FAMESCORE service(s) as a User, an organization/individual will have to register on the Website and create an Account. An Account created by an Authorized Representative without providing necessary support documentation, such as a board resolution or resolution of partners, as may be required by FAMESCORE for appropriate authorization from the User, will be suspended and terminated.
b) You will also be required to submit certain documents stipulated as per FAMESCORE’s policies, as applicable from time to time, for User Verification such as Personal Information data, including but not limited to PAN, phone number, email ID, and GST number.
c) You hereby expressly authorize FAMESCORE and/or Third Party Service Providers, as the case may be, to use such documents, and to store and process such information for the purposes of this Agreement. We may provide your User Data to our Third Party Service Providers to enable you to avail any Third Party Service Offering. User Data shared by Users will be stored and shared with Third Party Service Providers for the purpose of providing loan services.
d) In the event the details or documents submitted for creating the Account, or for availing the FAMESCORE Services, are incomplete or discrepant, FAMESCORE will request additional information/documentation. If the discrepancies remain unresolved or if FAMESCORE is unable to successfully complete User Verification in accordance with its policies, FAMESCORE reserves the right to reject your request for registering with the Website and/or availing the Third Party Service Offerings. FAMESCORE holds absolute discretion to accept or reject your Account registration or request to avail the FAMESCORE Services or any Third Party Service Offerings, without assigning any reasons for the same.
e) By registering and creating an Account with FAMESCORE, the User certifies that:
a) The FAMESCORE Services provided by FAMESCORE are available and appropriate only for use in India.
b) You hereby agree and accept that FAMESCORE is not and shall not be a party to any agreements entered into or executed between the Users and Third Party Service Providers. Further, you agree that FAMESCORE has no control over the conduct of any Third Party Service Providers or their Third Party Service Offerings and disclaims any and all liability in this regard to the maximum extent permitted by applicable law.
c) You may be required to accept and agree to be bound by Third Party Terms for availing the specific Third Party Service Offerings you choose. The applicable Third Party Terms may be set out at the point of access to the relevant Third Party Service Offerings. These Third Party Terms are in addition to, and not in derogation of these Terms.
d) For details of the various Third Party Service Offerings, the scope of such services provided, the term of the relevant Third Party Service Offering, and the corresponding charges applicable, please refer to the relevant Third Party Terms.
e) All transactions undertaken on your behalf by FAMESCORE will be on the basis of your express instructions/prior approval and will be strictly on a non-discretionary basis.
f) FAMESCORE may, at its discretion, introduce any new FAMESCORE Services and Third Party Service Offerings.
g) FAMESCORE shall not be liable for any failure or delay to perform any of its obligations if such performance is prevented, hindered, or delayed, in part or entirely, by any event beyond the reasonable control of FAMESCORE, including but not limited to fire, flood, explosion, acts of God, terrorist acts, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, acts of third parties beyond FAMESCORE’s reasonable control, security breaches, power shutdowns, faults or failures in telecommunication or internet services, or unauthorized access to computer systems ("Force Majeure Event").
h) For providing any of the FAMESCORE Services or Third Party Services, FAMESCORE may be required to ascertain your location or geolocation. You hereby provide your consent for FAMESCORE and Partners to ascertain, track, record, and share your location and geolocation in accordance with applicable laws.
i) By accepting these Terms, you hereby request and expressly authorize FAMESCORE and its employees or agents to communicate with you, and accept instructions from you or with your approval:
j) You hereby consent to FAMESCORE, at its sole discretion, recording all telephone calls/video calls between you and a FAMESCORE representative for any purpose whatsoever, subject to applicable laws. Any such records of FAMESCORE shall be conclusive and binding evidence of the fact and content of such calls. It is your responsibility to intimate FAMESCORE of any change in your email address or telephone number. You confirm that instructions/approval provided by you will be valid, effective, and binding without further enquiry or due diligence regarding the identity of the person providing such instruction/approval. FAMESCORE may, at its sole discretion, seek further confirmation of any instruction/approval. You specifically consent that FAMESCORE shall be entitled to use any User Data or data/information derived from your transactions or usage patterns on the Platform for cross-selling of service offerings or promotion of new offerings in a manner determined by FAMESCORE.
You may use the Website and the FAMESCORE Services solely for your own use, subject to the terms of this Agreement that you may accept and agree to be bound by. We grant you a non-sub-licensable, revocable, non-transferable, non-exclusive, limited period license to use the Website, but solely as necessary to use the FAMESCORE Services and in accordance with the Agreement. All rights not expressly granted by this license are hereby retained.
All content, data, design, information or other materials available on and underlying the Website (collectively “Content”), including but not limited to software underlying the Website or which are required for accessing or using the Website, images, text, layouts, arrangements, displays, illustrations, photographs, graphics, audio and video clips, HTML files and other content, logos, trademarks including the trademark and other trademarks used on the Website, are the property of FAMESCORE and/or its licensors and are protected by copyright and/or other applicable intellectual property rights laws.
You are not permitted to copy, reproduce, scrape, publish, perform, communicate to the public in any manner whatsoever, transmit, sell, license, distribute, transfer, adapt, modify, translate, disassemble, decompile or reverse engineer, or create derivative works from the Website, the FAMESCORE Services, the Content, or any part thereof. You shall not remove or alter any copyright, trademark or proprietary rights notices, and must reproduce such notices on all authorized copies of the Content.
Any use in violation of these Terms may violate applicable laws and could result in legal action.
Notwithstanding the above: FAMESCORE may, at its discretion, allow Users to replicate and use certain Content, including images, provided on the Platform by FAMESCORE or other Users for purposes such as product cataloging. If such a feature is provided, you acknowledge and agree that other Users may use your shared Content, and neither FAMESCORE nor such Users shall be liable under any law. You waive any objection or claim against such use.
You shall not use the Website, Services, or Content for any unlawful purposes or purposes not permitted by these Terms. You shall not display or upload any content violating proprietary or copyright rights of others and must ensure authorization before posting.
Specifically, you shall not host, display, upload, modify, publish, transmit, update or share any information that:
By availing the FAMESCORE Services, you expressly allow FAMESCORE to use your name, trade name, brand, and logos in marketing, promotional materials or advertisements. You grant an implied license for such use and shall not raise any objections.
a) FAMESCORE shall be entitled to charge fees such as platform fees, convenience fees, onboarding fees, etc., for the FAMESCORE Services as per the respective service you subscribe/avail on the Website. FAMESCORE will deduct applicable fees at the time of payment made through the Website or in any other manner communicated from time to time. Details of the applicable fees will be available on the Website or communicated via email or other means.
b) If any Third Party Service Provider or User charges a fee for a transaction, regardless of whether the transaction is successfully completed, FAMESCORE shall not be liable for reimbursement or refund of such fee.
The Privacy Policy located at https://www.famescore.in/privacy.php, which governs the collection, processing, use, storage, and disclosure of User Data, is incorporated into and forms a part of these Terms. By agreeing to these Terms, you agree to the use of your data and confidential information in accordance with our Privacy Policy.
a) This Agreement is effective from the moment you access the Website and shall continue until either you or FAMESCORE terminates it.
b) FAMESCORE may terminate this Agreement and deactivate your Account immediately by notifying you at your registered email address if you are found in breach of these Terms.
c) FAMESCORE may also terminate this Agreement and deactivate your Account for any reason by providing a 10 (ten) day notice or such other reasonable time period to your registered email address.
d) You may terminate this Agreement and request account deactivation by emailing hello@famescore.ai. Your account will be deactivated within 30 working days from the receipt of your request.
e) Upon termination, your right and license to access or use the Website or any FAMESCORE Services will cease immediately. Your account will be deactivated, and your personal information will be managed in accordance with our Privacy Policy.
a) If the User is an entity, it is a company duly incorporated under the laws of India, or a limited liability partnership registered under the Limited Liability Partnership Act, 2008, or a sole proprietorship/partnership firm (as applicable), validly existing and in good standing. It has all requisite power and authority to own and operate its business and carry on its activities as conducted currently. If the User is an individual, he/she is not insolvent and holds all necessary permits to operate their business.
b) The User has full legal capacity and has obtained all necessary statutory and regulatory permissions, approvals, and permits for operating their establishment, conducting their business, and executing this Agreement. If the User is an entity, its Authorized Representative is duly authorized to act on its behalf for the purposes of the FAMESCORE Services and any Third Party Service Offerings.
c) This Agreement has been duly executed and forms a legal, valid, and binding obligation upon the User, enforceable in accordance with its terms.
d) No claim, litigation, arbitration, suit, action, investigation, proceeding, or order, judgment, injunction, decree, award, settlement, or stipulation of or before any arbitrator, tribunal, or government authority is pending or outstanding against the User that would affect its ability to enter into or perform this Agreement.
e) If these Terms are being accepted by an Authorized Representative, that individual represents and warrants that they have validly entered into this Agreement and possess the legal authority to do so on behalf of the User.
Users shall not avail FAMESCORE Services if they are subject to any sanctions imposed by regulatory authorities. Users must comply with all applicable export and re-export restrictions relating to goods, software, technology, and services, and ensure their clients and vendors are not under any such sanctions.
Users agree to adopt proper processes to prevent illegal gratification in the form of bribes or kickbacks, whether in cash or kind, during dealings with other parties and FAMESCORE. Each User represents, warrants, and undertakes that they have not and shall not engage in bribery or corruption related to the FAMESCORE Services, including facilitation payments, and shall ensure their employees, agents, and others under their control do not do so.
Users shall also ensure compliance with all applicable laws, including labour laws, and affirm they will not engage in or encourage slavery or child labour in any form. Any violations will be treated with utmost seriousness and FAMESCORE reserves the right to take appropriate legal actions or remedies as necessary.
a) THE SERVICE, INCLUDING THE WEBSITE AND CONTENT, AND ALL SERVER AND NETWORK COMPONENTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND TO THE FULLEST EXTENT PERMITTED BY LAW, AND FAMESCORE EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
b) FAMESCORE DOES NOT AND CANNOT GUARANTEE, AND DOES NOT PROMISE, ANY SPECIFIC RESULTS FROM USE OF THE SERVICE. THE ENTIRE RISK WITH RESPECT TO THE QUALITY AND PERFORMANCE OF THE SERVICE OR WITH RESPECT TO ANY INFORMATION TRANSMITTED, DELIVERED OR RECEIVED BY USE OF THE SERVICE RESTS SOLELY WITH THE USER, AND FAMESCORE DOES NOT MAKE ANY CLAIM WITH RESPECT TO THE SAME.
c) FAMESCORE DOES NOT REPRESENT OR WARRANT THAT THE SERVICE, CONTENT OR MATERIALS, OR ANY INFORMATION OR CONTENT RELATED TO THE SERVICE, ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE, NOR THAT THE WEBSITE, THE SERVICE, THE SERVERS, OR ANY PLATFORM APPLICATIONS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THEREFORE, YOU SHOULD EXERCISE CAUTION IN THE USE AND DOWNLOADING OF ANY SUCH SOFTWARE, CONTENT OR MATERIALS AND USE INDUSTRY-RECOGNIZED SOFTWARE TO DETECT AND DISINFECT VIRUSES. FAMESCORE DISCLAIMS ALL RESPONSIBILITY OR LIABILITY FOR ANY DAMAGES CAUSED BY VIRUSES CONTAINED WITHIN THE ELECTRONIC FILE CONTAINING A FORM OR DOCUMENT.
d) YOU ACKNOWLEDGE THAT FAMESCORE DOES NOT WARRANT THAT INFORMATION OR ADVICE OBTAINED BY YOU FROM FAMESCORE OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. FAMESCORE DISCLAIMS ALL LIABILITY FOR DAMAGES CAUSED BY ANY INTERRUPTION OR ERRORS IN THE FUNCTIONING OF THE SERVICE OR ANY OF ITS COMPONENTS, INCLUDING THE WEBSITE OR THE SOFTWARE, EXCEPT AS OTHERWISE EXPRESSLY SET FORTH HEREIN. FURTHERMORE, FAMESCORE DISCLAIMS ALL LIABILITY FOR ANY MALFUNCTIONING, INACCESSIBILITY, OR POOR USE CONDITIONS OF THE SERVICE DUE TO INAPPROPRIATE EQUIPMENT, DISTURBANCES RELATED TO INTERNET SERVICE PROVIDERS, SATURATION OF THE INTERNET NETWORK, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMMUNICATIONS LINE FAILURE, THEFT OR DESTRUCTION, UNAUTHORIZED ACCESS TO OR ALTERATION OF USER COMMUNICATIONS, PROBLEMS RELATED TO THE SERVICE OR ITS USE, LOSS OF PERSONAL CONTENT, LOST OR UNDELIVERABLE EMAIL, AND FOR ANY OTHER REASON.
e) FURTHER, FAMESCORE IS NOT RESPONSIBLE OR LIABLE IN ANY MANNER FOR ANY THIRD-PARTY APPLICATIONS, SOFTWARE, VIRUSES, ETC., THAT ARE UPLOADED OR POSTED ON THE WEBSITE OR THE SERVICE, OR ANY COMPONENT OF THE SERVICE, CAUSED BY USERS OF THE WEBSITE OR RELATED TO ANY THIRD PARTY’S USE OF THE EQUIPMENT OR PROGRAMMING ASSOCIATED WITH OR UTILIZED IN THE WEBSITE OR THE SERVICE.
FAMESCORE AND FAMESCORE PARTIES WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (SUCH AS LOSS OF PROFITS, LOSS OF GOODWILL, LOSS OF USE, LOSS OF DATA, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING IN ANY WAY TO FAMESCORE SERVICES, OUR CONTENT OR USE OF THE WEBSITE. IN NO EVENT WILL THE TOTAL LIABILITY OF THE FAMESCORE PARTIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE USE OF, OR ANY INABILITY TO USE ANY PORTION OF, FAMESCORE SERVICES, OR OTHERWISE ARISING OUT OF OR RELATING TO THE AGREEMENT, WHETHER IN CONTRACT, TORT, OR OTHERWISE, EXCEED IN THE AGGREGATE INR 5000 (INDIAN RUPEES FIVE THOUSAND ONLY).
You will defend (if requested by any Famescore Party), indemnify, and hold harmless the Famescore Parties from and against any and all claims, losses, expenses, demands, or liabilities, including attorneys' fees and costs, incurred by the Famescore Parties in connection with any claim by a third party arising out of or in any way related to:
You must not settle any such claim or matter without the prior written consent of Famescore. The Famescore Parties reserve the right, at their own expense, to assume the exclusive defence and control of any matter subject to indemnification by you, and you further agree that you will cooperate fully in the defence of any such claims.
If you have any concern or grievance with respect to any content/information/data/products or services offered on the Website, please send an e-mail to our grievance officer/nodal officer, whose details are mentioned herein below:
Upon receipt of your complaint by the grievance officer/nodal officer, an immediate complaint acknowledgement ID shall be assigned to your complaint, which shall also be intimated to you to track the status of the complaint. The nodal officer shall redress the complaint within 15 working days from the date of receipt of complaint. However, the following delays are excluded for calculation of time taken for redressal of your complaint:
You cannot assign or otherwise transfer the Terms, Famescore Services or any rights hereunder to any third party. Our rights under the Terms with respect to Famescore Services are freely transferable to any third parties without the requirement of seeking your consent.
This Agreement shall be construed, interpreted and applied in accordance with, and shall be governed by, the laws applicable in India. The courts in Noida shall have exclusive jurisdiction to entertain any dispute or suit arising out of or in relation to this Agreement.